What they’ll take
“Accepted” means the program takes it at no extra charge. Check limits before you set items out.
Couch / furniture
AcceptedMattress
Call to confirmAppliance
AcceptedFridge or freezer
LimitedOnly if certified personnel drained the coolant and tagged the item.
Electronics
Call to confirmTire
LimitedOnly with tires removed from rims.
Yard waste
Call to confirmBrush and branches
Not acceptedConstruction debris
Not acceptedHousehold hazardous waste
Call to confirmHousehold trash
Not acceptedLimits
Up to five bulky items per week; if more are set out at once, none are collected.
Set-out rules
Set at the curb where your trash cart goes, not blocking street or sidewalk, with at least 3 feet between items and your cart. Carpet rolled, tied and 6 feet or shorter.
Not accepted
- Extra bags of garbage
- Construction, renovation and demolition waste
- Cardboard boxes
- Pianos and auto parts
- Items over six feet long or too heavy for two workers
- Brush mixed with trash
- Gas-powered equipment not drained of liquids
Other options
Construction waste and refrigerant appliances can be taken to the Solid Waste Facility.
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Quick answers
Who qualifies for bulk trash pickup in Knoxville?
Residents with City garbage service; items must fit the bulky rules. Backdoor Service residents must set bulky items at the curb.
How do I schedule bulk trash pickup in Knoxville?
Place a "bulky alert" with 311, then set items out; the bulky truck returns within up to two business days. Call 311 or 865-215-4311, email 311, or use the 311 online form or the My Knoxville app, before setting items out.
What are the limits for bulk pickup in Knoxville?
Up to five bulky items per week; if more are set out at once, none are collected.
What can’t go out with bulk pickup in Knoxville?
Extra bags of garbage, Construction, renovation and demolition waste, Cardboard boxes, Pianos and auto parts, Items over six feet long or too heavy for two workers, Brush mixed with trash, Gas-powered equipment not drained of liquids.
Sources
Last verified: May 23, 2026. Check the official page or call before you go.
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